Improving the communication skills of clinicians and nurses builds rapport and trust with patients. Communication between staff and patients is a crucial component of patient experience at hospitals, ...

Healthcare providers who need to connect with patients have more competition than ever in grabbing their attention. Consumers are bombarded with calls and emails—particularly in this era of rampant ...

A majority of individuals who are deaf or have hearing loss face significant communication barriers when accessing care through the National Health Service (NHS), with nearly two-thirds of patients ...

The American Medical Association (AMA) recently recognized San Francisco General Hospital Medical Center for developing exemplary programs to improve communication between health care professionals ...

Communication with older patients can be complicated for several reasons. As the “baby boomer” generation ages, an increasing number of older Americans are entering the healthcare system, posing new ...

Disbelief. Judgment. Gaslighting. Dismissal. These are among the responses that patients with chronic, complex disorders, including long COVID, have received from many health care providers. These ...

Patient-provider communication after surgery is critical for patient safety. The growth of patient-provider communication technologies has created opportunities to study postoperative ...

Imagine a patient staring at their calendar and dreading their upcoming dental appointment—or worse—rescheduling it for the third time. Unfortunately, many patients delay care because of dental ...

A professor led a study that found that shared decision-making and the quality of the health care provider's history-taking and physical exam were the main drivers of spinal pain patients' ...