In 2025, loyalty programs have become one of most important assets as the airline industry tilts more toward wealthier ...

Members of the carrier's AAdvantage loyalty program no longer earn miles or status points when purchasing a basic ticket.

American Airlines is pioneering yet another frontier in loyalty through evolutions to its long-standing AAdvantage program.

American Airlines fliers are fuming after the carrier cut its program awarding bonus miles and other travel perks to passengers who purchase a basic economy ticket. According to the airline’s website, ...

American Express has announced upcoming changes to Platinum card lounge access, effective Jan. 1, 2027. Cardholders will be ...

How to transfer Chase Ultimate Rewards points to British Airways Club to book flights, including airline partner award ...

Newsweek has once again ranked America's Best Loyalty Programs. Compiled in partnership with data analysis firm Statista, the new list recognizes standout customer rewards programs across 41 ...

Consumers might not just feel obligated to shop at a specific store because of their membership, but they could also end up ...

Your loyalty points were never really yours. Now the law might finally admit it. New Ontario legislation may allow points to expire, reversing an expiry ban currently articulated in the Protecting ...

Ultimately, AI enables loyalty programs to operate at a micro, highly personalized level, using historical data to drive ...