Business communication takes place every day in an organization through a variety of methods. Communication can occur in email, on the phone and in person between all members of the organization.

Corporate communications departments play a key role in how investors, employees and the general public perceive a company. They often report directly to a company's chief executive officer and serve ...

In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...