Need to know In July last year, CHOICE was named by the federal government as one of three organisations with the authority to lodge a designated or 'super' complaint We've targeted the energy ...

Need to know With no standard definition for eco or sustainability claims, it's next to impossible for shoppers to know which certification schemes to trust We identify 17 labels you can trust when ...

Need to know Every year, Australians buy an average of 27kg of new clothes and throw 23kg away Australia’s yearly consumption of textiles is second only to that of the US We talk to experts about the ...

Red flags that should prompt a one-off inspection The experts agree that in addition to regular servicing, one-off inspections may be required if issues arise. There are some situations that should ...

For more than 60 years, we've been making a difference for Australian consumers. In that time, we've never taken ads or sponsorship. Instead we're funded by members who value expert reviews and ...

Are tradie call-out fees a greedy money grab or a justifiable cost? We find out what the fee should include and reveal what to ask your tradie so you know exactly what you're paying for.

Need to know Holiday timeshare schemes can burden the whole family for 99 years Our Classic Holidays case study had never seen anything that said they couldn’t leave – until they tried to They reached ...

Need to know Qantas is currently holding about $1.4 billion dollars in unused flight credits and future bookings Customers can only use their credits for flights that cost the same or more than their ...

Like many aspects of modern life, driving a vehicle isn’t what it used to be. And while few Australians would want to go back to balancing a book of maps on their lap at the traffic lights, the ...

Need to know Australians don't presently have a universally accepted form of digital identification The proposed "Digital ID" will function like a more powerful MyGovID The personal data you supply to ...

CHOICE investigates ticket resale – or scalping – websites such as Viagogo and Ticketmaster Resale, and the tricks they use to profit from buyer confusion.

The toilet paper shortage has sparked an interest in bidets. We take a look at smart toilets, standalone bidets, handheld bidets and more, to see if a bidet is the right option for you.