Tension: Hotel loyalty programs have achieved record membership growth while simultaneously eroding the very loyalty they ...

Google Cloud’s lead engineer for databases discusses the challenges of integrating databases and LLMs, the tools needed to ...

CORA Loyalty, the loyalty portfolio arm of CORA Group ("CORA"), advises financial institutions to move beyond product-based rewards and adopt enterprise loyalty strategies that recognize and reward ...

The information we collect for The Book is meant to help you qualify leads, analyze the market and research potential ...

CrowdStrike gets a Buy rating as AI-driven, cloud-native network effects fuel retention and growth—plus key risks to watch.

Every retail initiative, whether it’s AI, personalization or supply-chain transparency, depends on trustworthy customer data.

Let's delve into the five pillars of creating a seamless employee experience ecosystem and how technology can support it.

Account managers have long been seen as essential. But in many cases, they’re unintentionally creating friction instead of ...

Supporting SMEs in 2026, BDSLCCI introduces new cybersecurity features and governance guidelines for safer business operations. Cybersecurity is essential for every business, regardless of its size, ...

Long-Term Partners Core contracts often stretch over many years, and most banks are reluctant to change providers. In the “2024 ABA Core Platforms Survey,” 69% of banks were extremely or somewhat ...

At Chicago Booth, we challenge and champion our students to get the most out of their boundless potential to make a difference—in their careers, their communities, and the world. The Master in ...