Failure to make service charge voluntary and to address consumer complaints was held to breach statutory consumer rights.

The consumer authority ruled that adding service charge by default, even after clear judicial guidance, violates consumer ...

Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Amid intense criticism, AYANEO unveiled a new plan to enhance customer experiences and reduce shipping times for its gaming ...

System’s leader explains VMware acquisitions of cloud service providers, buying Broadcom by VMware partners and innovative ...