Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Intentional growth allows a business to preserve its integrity and the customer experience at every stage. Growing too ...

EASTPARK Shaping Our Appalachian Region’s Eastern Kentucky Talent Network has partnered with Kentucky Power and Ashland ...

In 2026, higher education law enforcement will prioritize belonging-driven policing, AI-enhanced security infrastructure, ...

Summit Flight Training opened Oct. 30, 2021. Since, many have taken to the sky with what they’ve learned — from weekend hobby ...

Plug-In Freight Ops™ launches Partner Network enabling freight pros to resell freight tech w/ instant quotes, white-label portals, training & marketing support. Freight pros must quote and book faster ...

A young barber from Baraut in Uttar Pradesh leverages formal credit and skilling support to expand services and hire hands as ...

The West Africa Association of Customer Service Professionals plans to launch what it describes as Africa’s 1st structured virtual assistant..

Plans for a new community hub in Sunderland city centre providing low-cost food, training opportunities and support to those ...

Back in Nashville for its 20th anniversary, the Rodeo may look like a competition on the surface. In practice, it offers a ...

The Boeing 777X introduces cockpit changes to the original 777 models. While the aircraft retains the overall philosophy of ...

To strengthen its customer relations in the U.S., HEIDELBERG USA will be moving its headquarters to Marietta, Georgia.