T-Mobile, one of the top phone carriers in the U.S., is shifting its strategy as it battles increased customer losses and ...

Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Comcast stock: cable erosion offset by broadband, studios & parks; low valuation lifts 4%+ qualified dividend. Read here for ...

Comcast is connecting more than 2,300 new homes and businesses in Centreville to reliable, multi-gigabit, symmetrical ...

Reliability matters when you watch a lot of live TV. An unexpected service outage can spoil your Super Bowl or TV-series ...

The incident traces back to February 2024, when hackers infiltrated the systems of Financial Business and Consumer Solutions (FBCS) — a debt collector firm Comcast had last worked with in 2022.

Comcast is continuing to spot a concerning pattern of customer behavior. Comcast is rapidly losing customers despite recent changes. Many customers are flocking to a growing competitor. The telecom ...

Hundreds of Naples residents are experiencing a service outage affecting internet and cable provided by Xfinity. One WINK News viewer reported being without service since around 2:30 p.m. A map ...

The Social Security Administration’s acting inspector general has opened a review of the agency’s call center wait times and its ability to deliver services to Americans. The investigation was ...

Comcast beat Wall Street estimates on Thursday for second-quarter earnings and revenue. Yet the company saw a loss of broadband customers even as it shifted its market strategy for the segment.