Tension: Hotel loyalty programs have achieved record membership growth while simultaneously eroding the very loyalty they ...

Microsoft's spreadsheet program can do way more than you might imagine. These are the hacks and tricks you need to know.

CORA Loyalty, the loyalty portfolio arm of CORA Group ("CORA"), advises financial institutions to move beyond product-based rewards and adopt enterprise loyalty strategies that recognize and reward ...

H Höckel's latest guidebook on market research, ’Through Your Customer’s Eyes’, focuses even more on CX, customer ...

The information we collect for The Book is meant to help you qualify leads, analyze the market and research potential ...

CrowdStrike gets a Buy rating as AI-driven, cloud-native network effects fuel retention and growth—plus key risks to watch.

Long-Term Partners Core contracts often stretch over many years, and most banks are reluctant to change providers. In the “2024 ABA Core Platforms Survey,” 69% of banks were extremely or somewhat ...

At Chicago Booth, we challenge and champion our students to get the most out of their boundless potential to make a difference—in their careers, their communities, and the world. The Master in ...