Will AI take your job in 2026? From silent layoffs to task automation, real workers, data, and experts explain how AI is ...

Wondering how to find a new job, but getting frustrated because you’ve applied over and over with no response? Your resume ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

The Albanese government will need to cut 7000 public service jobs every year in order for the budget’s wage forecasts to add up, despite Labor ruling out job cuts, says economist Chris Richardson. The ...

One of Canada’s largest private-sector unions is accusing WestJet of moving hundreds of Calgary-based call centre jobs to El Salvador, as part of a larger business plan to increase offshoring in ...

The government of Prime Minister Mark Carney released its first budget on Nov. 4, and with it came ample confusion around the impact it would have on the federal public service. The budget revealed ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

Have you ever found yourself repeating the words "speak to a human please" while on the phone with customer service? If so, you're among the roughly 70% of Americans who find interacting with ...

Customer service sets great businesses apart from the rest by ensuring buyer satisfaction. Happy customers are often repeat customers, requiring no additional cost-of-acquisition expenses. Keeping ...

Bridget Carey is an award-winning reporter who helps you level-up your life -- while having a good time geeking out. Her exclusive CNET videos get you behind the scenes as she covers new trends, ...

Corrections & Clarifications: An earlier version of this story misclassified Chewy.com The company is an online shop. Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand ...

Traditional job structures with static roles and responsibilities are becoming obsolete as modern business needs require more flexibility and diverse skill sets. As a result, both businesses and ...