Inspired by the goal of continuous improvement through small steps, Working@Duke invited staff and faculty to share how they ...

Assisted living communities stand to benefit by embracing quality improvement as standard practice for sustainable change rather than as an optional add‑on.

A federal judge on Dec. 22 ruled that the Trump administration must provide court hearings or facilitate the return of Venezuelan immigrants who were deported to El Salvador's notorious megaprison ...

Even in the best of times, searching for a first job after college is an exercise in patience, resilience, and coping with rejection. And these are not the best of times. Companies have no idea which ...

The shooting of two National Guard soldiers in Washington, D.C., last week has sparked a national debate about U.S. immigration policy and whether the federal government missed any red flags about the ...

Southwest Airlines will soon roll out a sweeping overhaul of its boarding process. The Texas-based airline, which has used open seating for more than 50 years, will shift to assigned seating starting ...

Southwest Airlines has been making a range of changes, with the carrier now charging for checked luggage and eliminating its famous open seating policy in favor of assigned seats. From Jan. 27, 2026, ...

Elissa Tucker is Principal Research Lead, Human Capital Management (HCM), at APQC. Drawing on more than 20 years of experience in human resources research, writing and advising, Elissa develops and ...

The higher education accreditation system relies on infrequent, resource-intensive reviews that occur every five to 10 years, often creating lags in identifying and addressing quality concerns at ...

A federal judge on Friday blocked a Trump administration effort to expand fast-track deportations throughout the U.S. under a process known as expedited removal, indicating that officials are ...

EDITOR’S NOTE: Mary Frances Ruskell graduated in May from her high school in Columbia, South Carolina. The first round of admissions decisions for Clemson University came out on a December evening, ...