Salesforce, one of the world’s biggest enterprise software companies, has been rethinking its reliance on large language models after facing reliability challenges when customers began using AI agents ...

This article first appeared on GuruFocus. Microsoft (NASDAQ:MSFT) and Salesforce (NYSE:CRM) are heading into 2026 with strong backing from Evercore, which says investors are not ready to walk away ...

Extends Genesys Cloud footprint with full-service cloud regions in Singapore and Mexico, with plans for the EU Sovereign Cloud and Saudi Arabia to expand secure, compliant access worldwide Achieves ...

Recent customer examples include Rochester Regional Health, which implemented Genesys Cloud Agent Copilot and realized a 20-second reduction in average handle time, and multinational digital financial ...

Salesforce Inc. gave an outlook for revenue in the current period that topped analysts’ estimates, suggesting the software company is persuading customers to buy its AI tools. Revenue will be $11.1 ...

In a near replica of a separate campaign this summer, hackers connected to the ShinyHunters extortion operation have once again breached many organizations' Salesforce instances via a third-party ...

Salesforce says it revoked refresh tokens linked to Gainsight-published applications while investigating a new wave of data theft attacks targeting customers. The cloud-based software company noted ...

Paula Wethington is a digital producer at CBS Detroit. She previously held digital content roles at NEWSnet, Gannett/USA Today network and The Monroe News in Michigan. She is a graduate of the ...

You might have noticed that in the past few months, many companies have disclosed data breaches, including Google, Dior and Allianz, and one name that appeared in most cases was Salesforce. Hackers ...

Salesforce used Dreamforce 2025 to do more than launch products. It declared a philosophical shift in how companies will operate — what Salesforce’s longtime CEO Marc Benioff called the “agentic ...

This is read by an automated voice. Please report any issues or inconsistencies here. Software giant Salesforce is planning to invest $15 billion in San Francisco over the next five years to ...