As I said in previous articles, executives like to say they’re “integrating AI.” But most still treat artificial intelligence as a feature, not a foundation. They bolt it onto existing systems without ...

This repository contains a comprehensive collection of production-ready PowerShell scripts designed for enterprise IT infrastructure management. All scripts include ...

Internal documents show the company that changed how people shop has a far-reaching plan to automate 75 percent of its operations. Internal documents show the company that changed how people shop has ...

June 2 (Reuters) - Meta Platforms (META.O), opens new tab aims to allow brands to fully create and target advertisements with its artificial intelligence tools by the end of next year, the Wall Street ...

For years, when Meta launched new features for Instagram, WhatsApp and Facebook, teams of reviewers evaluated possible risks: Could it violate users' privacy? Could it cause harm to minors? Could it ...

Contact center automation is transforming how businesses manage customer interactions by optimizing repetitive tasks, improving agent efficiency and enhancing customer experiences. From intelligent ...

Abstract: This research provides a preliminary study on automating user persona generation via ChatGPT-4 with a case study on educational digital services. Data were collected from 40 undergraduate ...

Dr. Robert Muggah is the co-founder of the Igarapé Institute, an independent think and do tank that develops research, solutions and partnerships to address global public, digital and climate security ...

Fix broken processes before automating to avoid scaling inefficiencies. Automation should simplify operations, not add complexity or unnecessary costs. Use automation to enhance human work, not ...