Salesforce is reducing its reliance on generative AI. The company faced reliability problems with large language models. Executives admit confidence in AI has dropped. Salesforce is now prioritizing ...

Salesforce added 6,000 Agentforce customers in one quarter, hitting $540M in revenue—challenging the AI bubble narrative with ...

ZDNET's key takeaways IT managers have limited visibility into when users give external apps access to company data.When those external apps are AI agents, the security risks multiply by orders of ...

A woman’s story about being asked an unexpected question during a job interview has gone viral on social media, sparking discussion about honesty, self-awareness, and workplace values. The post, ...

A new cyber incident could have affected Salesforce customer data three months after the Salesloft Drift hack. On November 20, customer support platform provider Gainsight said it identified ...

Salesforce said on Wednesday that it’s investigating a breach of “certain customers’ Salesforce data” that was compromised through apps published by Gainsight, a company that sells a platform for ...

Salesforce says it revoked refresh tokens linked to Gainsight-published applications while investigating a new wave of data theft attacks targeting customers. The cloud-based software company noted ...

Good morning, everyone. Welcome to our session today, a topic that all of us can perhaps relate to as employees. Employee Support is Broken - Here's How to Fix It with AI. So in our session today, ...

Salesforce failed to address the massive wave of OAuth breaches at its Dreamforce conference, but securing third-party authentication is paramount for the agentic future it seeks. Salesforce’s 2025 ...

Investigators were looking into the alarm systems at an institution that one expert said “wasn’t built with an obsession over security.” By Catherine Porter and Aurelien Breeden Reporting from Paris ...

You might have noticed that in the past few months, many companies have disclosed data breaches, including Google, Dior and Allianz, and one name that appeared in most cases was Salesforce. Hackers ...

In today’s 2-Minute Tech Briefing, Salesforce launches Agentforce IT Service to automate IT support with agentic AI, Otter.ai evolves from transcription into a full enterprise collaboration suite with ...